This information sets out terms and conditions for QRtrav purchases:
Your invoice: Once you have placed an order, you’ll be able to view the order details and confirmation within your online account with us, together with a downloadable purchase invoice.
Payment for lifetime membership: After payment, your account automatically converts into a lifetime Premium QRtrav account. You are also able to purchase additional QR code tags or QR code stickers if needed via your online account dashboard.
Shipping and delivery for tags and stickers: After your order is processed, we will despatch it to the shipping address provided when your order was placed. Please allow 5/7 business days for your new tag to arrive (Europe) and 7/10 business days for the United States, Australia, other international destinations. We despatch all orders from our EU office in Tallinn, Estonia.
Returns for tags and stickers: If you are not satisfied with your purchase once you’ve received your order, we do have a returns policy. Any order can be returned to us within 7 working days from the date you received your order. Customers are responsible to pay in full for any postage and packaging costs incurred when returning an order to us. Refunds are available for returned orders and can be processed within 7 working days from physical receipt of the returned order.
Warranty: QR codes are very reliable, once your unique QR code is generated it will not degenerate or lose the data it holds (which links your unique ID page to the QR code). It is only if the QR code image becomes damaged that data can be lost. However, even if part of a QR code was to become unreadable, our QR codes have a high error correction level built in, which helps ensure a probability of the QR code still being readable even after being damaged.
Note: We take no responsibility for issues arising from damaged or unreadable QR codes, meaning, you should always check that your QR code successfully connects to your frontend profile ID before using our service and take care that your QR code remains undamaged after travelling (usage).
Right to cancel: Once your order has been processed, there is no possibility to cancel your order.
Your privacy: Information on how we use data that we collect about you can be found in our privacy policy. These do not form part of these terms and conditions but are important documents which we strongly recommend that you read.
General disclaimer: We promise to provide the platform to you with reasonable skill and care and to act with professional diligence for so long as we choose to offer the platform. We will also take all reasonable steps to keep the platform a safe and secure environment for our users. We do not promise to offer the platform forever or in its current form for any particular period of time.
Financial disclaimer policy: In no event shall we be liable for any damages whatsoever, including direct, indirect, incidental, special, consequential, or punitive damages arising out of the use of or inability to use our products or services, or any content thereon, even if we have been advised of the possibility of such damages.